Retail Express runs your point-of-sale and inventory; HubSpot runs your pipeline and marketing. Integration Fox keeps customers, products and orders moving between the two, so retail and sales teams work from one record instead of reconciling two — and you can pick how much of the setup and ongoing management we handle for you.
Choose your configuration
Every configuration keeps Customers and Contacts in sync. See exactly what syncs for each one below, then pick the configuration that matches how your team works.
Self-deploy
SmartStart Orders
Orders sync from Retail Express to HubSpot
Implementation: $0
$349 USD / month
Benefits
✓ Predefined field mapping across customers, products, orders and line items — nothing to configure from scratch
✓ Puts real transactional data inside HubSpot, from first contact to fulfilled order
✓ Unlocks HubSpot dashboards & reporting on Retail Express sales data
✓ Trigger workflows off order and fulfilment status — reorder reminders, VIP flags, and more
What syncs
Customers ↔ Contacts
Two-way — name, contact details, billing address, customer type (20 fields) — click to view full mapping
Products → Products
One-way, Retail Express to HubSpot — SKU, description, product type, price (5 fields) — click to view full mapping
Orders → Deals
One-way, Retail Express to HubSpot — pipeline, stage, order number, owner, totals, outlet (11 fields) — click to view full mapping
Order Items → Line Items
One-way, Retail Express to HubSpot — SKU, pricing, costs, fulfilment & delivery detail (28 fields) — click to view full mapping
Managed Integration
Professional Orders
The same Order sync, fully managed by our engineers
Implementation: POA
$649 USD / month
Benefits
✓ Same full customer, product, order and line-item sync as SmartStart Orders
✓ Duplicate protection, with changes identified and updated automatically
✓ Reduces manual data entry between platforms
✓ Set up once by our engineers, monitored easily after that
What syncs
Customers ↔ Contacts
Two-way — name, contact details, billing address, customer type (20 fields) — click to view full mapping
Products → Products
One-way, Retail Express to HubSpot — SKU, description, product type, price (5 fields) — click to view full mapping
Orders ← Deals
One-way, HubSpot to Retail Express — order number, owner, totals, outlet, comments (10 fields) — click to view full mapping
Order Items ← Line Items
One-way, HubSpot to Retail Express — SKU, quantity, price, fulfilment & delivery detail (17 fields) — click to view full mapping
Why Integration Fox
1
No software to learn and no lengthy setup project — or run it yourself with a self-deploy configuration if you'd rather.
2
Updates flow both ways, not just one, so neither system is left holding stale data.
3
Every sync is logged and monitored, with error handling built in and a history you can audit.
FAQ
You can move up from SmartStart Orders to Professional Orders later — talk to us before switching, and we'll support you with the move.
No. SmartStart Orders is configured through a guided setup with predefined field mapping already in place.
Custom fields and non-standard workflows are common — we scope these during setup, and the Professional Orders tier is built by our engineers specifically for cases like this.
Talk to an integration expert — no commitment, just an honest scope.
