Connect Retail Express with Xero to send your sales, payments and refunds into your accounts automatically. Retail Express stays the source of truth for your store operations, while Xero receives the financial records your accountant needs, without manual data entry.
How it works
Sales, payments, refunds, customers and products go from Retail Express to Xero — one invoice per sale or a daily summary per outlet — fully managed and monitored by our engineers.
Managed Integration
Fully Managed Sync
Sales, payments, refunds, customers and products sync from Retail Express to Xero
Implementation: POA
$649 USD / month
Benefits
✓ Removes double entry of sales and payments between your POS and accounting system.
✓ Keeps Xero up to date, so bank reconciliation is faster and more accurate.
✓ Gives you and your accountant a consistent view of revenue across outlets.
What syncs
Retail Express Customers → Xero Contacts
One-way, Retail Express to Xero — customers with an email are matched on email or created as contacts; walk-in sales go to a cash-sales contact per outlet (12 fields) — click to view full mapping
Retail Express Products → Xero Items
One-way, Retail Express to Xero — products become sales-only Xero items, matched on SKU (5 fields) — click to view full mapping
Retail Express Sales → Xero Invoices
One-way, Retail Express to Xero — completed sales become approved invoices, one per sale or a daily summary per outlet (14 fields) — click to view full mapping
Retail Express Payments → Xero Payments
One-way, Retail Express to Xero — each payment is applied to its invoice and posted to the account mapped for its payment method (5 fields) — click to view full mapping
Retail Express Returns → Xero Credit Notes
One-way, Retail Express to Xero — returns become credit notes, with refunds recorded against them and exchanges applied to the new sale (11 fields) — click to view full mapping
Don't see the fit you need?
If this configuration doesn't quite cover what you need, talk to us — we scope custom field mapping, transformation rules and sync logic for cases like this every day.
Why Integration Fox
1
No software to learn and no lengthy setup project — our engineers configure and run the sync for you.
2
Sales, payments, refunds, customers and products all flow from Retail Express to Xero, so Retail Express stays the source of truth for your store and Xero holds the accounts.
3
Every sync is logged and monitored, with error handling built in and a history you can audit.
FAQ
Either. During setup you choose one invoice per sale, or a daily summary invoice per outlet.
Once it's completed in Retail Express. Laybys and customer orders follow once they're finalised.
They're posted to a "Cash Sales" contact for that outlet, so every sale reaches Xero without creating a contact for each shopper.
By email address. A Retail Express customer links to the Xero contact with the same email, so you don't end up with duplicates.
Each payment method posts to its own Xero clearing account, so the settlement deposit in your bank feed matches the takings recorded for that method.
A return creates a credit note in Xero. Refunds are recorded against it from the refund method's account; for exchanges, the credit note is applied to the new sale.
No. Products are created in Xero as sales-only items; stock levels and cost of goods stay in Retail Express.
Talk to an integration expert to scope your setup.
