Retail Express runs your stores and stock, and WooCommerce runs your web store. Integration Fox creates new web products from Retail Express, keeps web stock and prices in step, sends each web order into Retail Express for fulfilment, and marks the order complete in WooCommerce once it's dispatched.
How it works
New products, stock and prices go from Retail Express to WooCommerce, and paid web orders come back into Retail Express for fulfilment — fully managed and monitored by our engineers.
Managed Integration
Fully Managed Sync
New products, stock and prices flow from Retail Express to WooCommerce, and web orders flow into Retail Express for fulfilment
Implementation: POA
$649 USD / month
Benefits
✓ New web products, stock levels and prices come from Retail Express, so the store doesn't sell what the shelves don't have
✓ Web orders land in Retail Express ready to fulfil, without anyone rekeying them
✓ Orders are marked complete in WooCommerce once dispatched, so customers know their order is on its way
What syncs
WooCommerce Products ← Retail Express Products
One-way, Retail Express to WooCommerce — web products created as drafts with their variations, then stock and regular price updated every 5 minutes, matched on SKU (8 fields) — click to view full mapping
WooCommerce Customers → Retail Express Customers
One-way, WooCommerce to Retail Express — matched on email, created on first order and kept up to date from later orders (11 fields) — click to view full mapping
WooCommerce Orders → Retail Express Orders
One-way, WooCommerce to Retail Express — paid orders become web orders with amounts including tax and the payment recorded (14 fields) — click to view full mapping
WooCommerce Order status ← Retail Express Fulfilment
One-way, Retail Express to WooCommerce — orders marked Completed once dispatched, with the tracking number where there is one (2 fields) — click to view full mapping
Don't see the fit you need?
If this configuration doesn't quite cover what you need, talk to us — we scope custom field mapping, transformation rules and sync logic for cases like this every day.
Why Integration Fox
1
No software to learn and no lengthy setup project — our engineers configure and run the sync for you.
2
New products, stock and prices flow from Retail Express to WooCommerce, and orders flow back for fulfilment, so each system stays the source of truth where it should be.
3
Every sync is logged and monitored, with error handling built in and a history you can audit.
FAQ
No. Nothing is installed on your store. We connect to WooCommerce and Retail Express through their APIs and run the sync for you.
The outlets you choose during setup, added together. You might sell from the warehouse only, or the warehouse plus one store.
Yes, as drafts. New Retail Express products marked for the web are created in WooCommerce with their size and colour variations, so you can add images and descriptions before publishing. After that, only stock and price are updated, so your web content is never overwritten.
It isn't removed from WooCommerce. Hide or delete it in your store when you're ready.
Every 5 minutes, for items that have changed.
No. The regular price comes from Retail Express; sale prices are managed in WooCommerce.
Orders that need fulfilling, meaning they've reached the Processing status.
Yes. The WooCommerce payment is recorded on the order, with each payment gateway mapped to a Retail Express payment method during setup.
The order is held and flagged to us, so it isn't created with a missing line.
Yes. The order is marked Completed in WooCommerce once it's dispatched, which sends the store's usual completion email, and the tracking number is added where the carrier provides one.
The cancellation isn't carried across, so cancel it in Retail Express as well.
Not as standard. Refunds and returns are processed in each system as they are today. If you need them automated, talk to us and we'll scope it.
Talk to an integration expert to scope your setup.
